This privacy and cookies policy describes how LightStance LLC (“LightStance” “we” or “us”) treats information that you provide to us or that we collect through the use of our website www.lightstance.com together with the LightStance mobile application, web pages, and social media pages and accounts (collectively the “Site”) (the “Privacy Policy), including how we use such information, how we protect the security of such information, and how you may change or request that we amend such information in our systems.  This includes any information associated with you (such as your name, title, email address or phone number) that is supplied to us in connection with your use of our Site, as well as information we generate regarding your use of the Site, in either case, information that does, or can be used to identify you, alone or together with other information (“Personal Information”).  Information such as a username and password, an email address, a real name, an Internet protocol (IP) address and a photograph are examples of “Personal Information.”  Personal Information does not include aggregated, non-personally identifying information that does not identify a user or cannot be reasonably linked or connected with them.

Please note that our Site may contain links to other sites not owned and/or operated by us; therefore, these sites may have privacy policies that differ from ours.

This Website Privacy Policy is effective as of February 12, 2020.

Information Provided Directly to LightStance

Contacts through our Site & Profile Information

We collect certain Personal Information through the Site when you choose to submit such information to us through email, an online form or other method (such as contacting us through our “Contact Us” or “Chat” Site functions), or registration for Services on the Site.  This may include, but is not limited to your name, company name, physical address, telephone number, and email address and includes such Personal Information you provide to us in order to request additional information about our products and services, or for other purposes.  We use Personal Information collected through our Site to respond to specific requests for information and to provide certain services.

You may choose to give us information for your account profile, such as your full name, an avatar which may include a photograph, your biography, your location, your company, and a URL to a third-party website.  This information may include Personal Information.  Please note that your profile information may be visible to other users of our Services.

You do not need to provide this Personal Information to us, but if you do not, we will not be able to respond to your communication or provide certain services.  We collect and use this Personal Information for our legitimate business interests to understand customer/potential customer feedback and to respond to requests.  We will keep this information for as long as you have a relationship with us, or for a reasonable length of time that lets us understand how people use our Site.

Payment Through Our Site

If you sign on to a paid account with us, send funds through our Site, or buy an application on the Site, we collect your full name, address and credit card information or PayPal information.  LightStance does not process or store your credit card information or PayPal information, but our third-party payment processor may.

Information Collected Automatically

Usage Information

We collect information that your browser sends whenever you visit our Website or when you access our services and products through a mobile device.  Such information may be treated as Personal Information under certain applicable laws.  This information may include information such as your computer’s IP address, the browser type and version used to access our Website, the time and date of your visit, unique device identifiers, the pages viewed and other diagnostic data.  We use this type of information to understand how our Website is accessed and used.  We may also collect certain information about your device, such as its IP address, browser or client application information, language preference, operating system and application version, device type and ID, and device model and manufacturer, which may include Personal Information.

Cookies

We also collect information about our Website through the use of cookies and other tracking technologies.  Cookies are files with small amounts of data which may include an anonymous unique identifier.  We use cookies for the operation of our Site, as well as to collect information about how you use our site.  These cookies remember the choices you make and are used to recognize you when you return to our Site and enable us to recognize you and personalize content for you.  Certain cookies also allow us to recognize and count the number of visitors and how visitors are using the site, which helps up improve the way our site works.  These cookies are sometimes placed by third-party providers of web traffic analysis services, such as Google Analytics.  Google Analytics collects first-party cookies, data related to the device/browser, IP address, and on-site activities to measure and report statistics about your interactions on the Site.  For information on how Google processes and collects your Personal Information in and how to opt-out, please visit www.policies.google.com/technologies/partner-sites.

Cookies are sent to your browser from a website and stored on your device.  Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Embedded Contact from Other Websites and Links to Other Sites

Articles on our Site or third party material may include embedded content (e.g. videos, images, articles, etc.).  This embedded content from other websites behaves in the exact same way as if you visited the other website.  These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.  Our Site may contain links to other websites.  Those sites are not governed by this Privacy Policy and we are not responsible for the privacy policies and practices of third party sites.  We encourage you to review and understand the privacy policies of other sites you choose to visit.

What LightStance Does Not Collect

We do not intentionally collect “Sensitive Personal Information”, such as personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation. If you choose to store any Sensitive Personal Information on our servers, you are responsible for complying with any regulatory controls regarding that data.

We do not knowingly collect information from or direct any of our content specifically to minors and we do not allow accounts for minors. Should you, as a parent or guardian, believe a minor in your charge has provided Personal Information to us, we encourage you to contact us immediately and request review and deletion of the information

We do not intentionally collect Personal Information that is stored in your repositories or other free-form content inputs. Any Personal Information within a user’s repository is the responsibility of the repository owner.

How We Use Your Information

We may use your information for the following purposes:

  • We use your registration information to create your account, and to provide you the Service.
  • We use your payment information to provide you with the paid service you request.
  • We use your Personal Information to identify you on the Site.
  • We use profile information to fill out your account profile and to share that profile with other users if you ask us to.
  • We use your email address to communicate with you.
  • We may use Personal Information to invite you to take part in surveys, beta programs, or other research projects, subject, where necessary, to your consent or if it is necessary for security purposes or to investigate possible fraud or attempts to harm the Site or our users.
  • We may use your Personal Information to comply with our legal obligations, protect our intellectual property and enforce our Terms of Service.
  • We limit our use of your Personal Information to the purposes listed in this Privacy Statement. If we need to use your Personal Information for other purposes, we will ask your permission first. You can always see what information we have, how we’re using it, and what permissions you have given us in your profile.
  • We may use collected information for various purposes and may collect, store and use aggregated anonymous information from the administration of our products and services in order to improve business operations and our products.  This information does not identify any individual.
  • We also use collected data to provide customer care and support, to allow you to participate in interactive features of our Site when you choose to do so, to provide analysis, and in operating, maintain, and improving our software platform and Site.

Your information, including Personal Information, may be transferred to or maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.  If you are located outside United States and choose to provide information to us, please note that we transfer the data, Personal Information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of any such information represents your agreement to such transfers.  We will take all reasonably necessary to ensure that your information and is treated securely and in accordance with this Privacy Policy.

Disclosure of Data

We may share certain aggregated, non-personally identifying information with others about how our users, collectively, use the Site, or how our users respond to our other offerings, such as our conferences or events.  For example, we may compile statistics on the open source activity.

We may disclose Personal Information that we collect or you prove as described in this Privacy Policy to our affiliates, contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, to fulfill the purpose for which you provide it, and for other purposes if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our business, our customers, or others.

We may also disclose Personal Information in response to lawful request by public authorities or if, in our sole discretion, we believe such disclosure is appropriate in connection with a governmental or regulatory investigation or in response to a perceived significant threat to a person’s health or property or to our business.  We may also process your Personal Information if necessary, in the defense of a legal claim.  We will not delete Personal Information if relevant to an investigation or dispute and will store such information until those issues are fully resolved.

We do not sell your Personal Information for monetary or other consideration.

Data Retention and Deletion

Generally, we retain Personal Information for as long as your account is active or as needed to provide you services.  If you would like to cancel your account or delete your Personal Information, you may do so in your profile. We retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, but barring legal requirements, we will delete your full profile (within reason) within 90 days of your request. You may contact LightStance to request the erasure of the data we process on the basis of consent within 45 days.

After an account has been deleted, certain data, such as contributions to other users’ repositories and comments in others’ issues, will remain. However, we will delete or de-identify your Personal Information, to the extent possible in our systems.

Do Not Track

We do not track our customers over time and across third party websites to provide targeted advertising and therefore we do not currently respond to Do Not Track (DNT) signals in browsers because no DNT has been adopted.  However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you.  If you are visiting such sites, various browsers (including Internet Explorer, Firefox and Safari) allow you to set the DNT signal on your browser. You can usually access your browser’s DNT option in your browser’s preferences.

Data Security

We may employ procedural and technological security measures that are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction.  We may use firewalls, password protection and other security measures to help prevent unauthorized access to you personally identifiable information.  Unfortunately, the transmission of information via the internet is not completely secure.  Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website.  Any transmission of Personal Information is at your own risk.  We make no warranty, guarantee, or representation that your use of this Site or your Personal Information can always be secure or will never be subject to unauthorized access, misuse, or improper disclosure despite the security policies, protections and other measures we have implemented.

Users Outside of the US

Our computer systems are currently based in the United States, so your personal data will be processed by us in the United States where data protection and privacy regulations may not offer the same level of protection as in other parts of the world.  If you use this Website from outside the United States, you agree to this Privacy Statement and you consent to the transfer of all such information to the United States, which may not offer an equivalent level of protection of that required in countries of the European Union or certain other countries, and to the processing of that information as described in this Privacy Statement.

How you can Access and Control the Information We Collect

If you already have an account with LightStance, you may access, update, alter, or delete your basic user profile information by editing your user profile or contacting LightStance.  You can control the information we collect about you by limiting what information is in your profile, by keeping your information current, or by contacting LightStance.  If LightStance processes information about you, such as information received from third parties, and you do not have an account, then you may, subject to applicable law, access, update, alter, delete, or object to the processing of your Personal Information by contacting LightStance.

Changes to Our Privacy Policy

Any information that is collected via our site is covered by the Privacy Policy in effect at the time such information is collected. We may update this policy from time to time. If we make any material changes to this Privacy Policy, we’ll notify you of those changes by posting them on the site or by sending you an email or other notification, and we’ll update the “Last Updated Date” above to indicate when those changes will become effective.  You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us through our Contact Form.  If you wish to communicate by mail, our address is:

LightStance LLC
5217 Monroe Street, Suite B
Toledo, Ohio 43623