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Success and Great Communication, A Likely Pair

I had a very humble client who sold his contracting business for 80 million dollars. He was a first-generation immigrant who built his organization from scratch in the Midwest. I had long been impressed by him, inspired by his success, and amazed by his tenacity. I often thought of the struggles he must have faced …

Time is Not a Skill

“Time is not a skill. How long you’ve been doing something is not an indicator of how good you are at it.”  When my mentor said this to me, it hit me like a ton of bricks. Time is not a skill. I had recently been promoted to a leadership position in a financial institution …

Morale Makes Profits or Breaks Banks

Early in my career, I was financing a struggling screen-printing business. Orders had steadily declined, formerly repeat customers had sought out other vendors, and employee turnover was on the rise. As I entered the warehouse, the energy level was low. I made my first pass around the space, taking some initial notes, and eventually I …